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Customer Support Evaluation
Reslogic is committed to providing you with a comprehensive support center. Your input is a valuable resource, and we thank you for a few moments of your time to fill out this customer support survey.
Please Note: This survey is confidential and will be sent directly to our Operations Manager Randy Holofcener
Please evaluate the performance of our support center in each question using this rating system.
1
:Very Dissatisfied
2
:Dissatisfied
3
:Neutral
4
:Satisfied
5
:Very Satisfied
Company Name*
Your Name*
Your E-mail*
The appropriateness of the training and topics to your needs
1
2
3
4
5
Timeliness of response from support representative(s)
1
2
3
4
5
Courtesy and professionalism of support representative(s)
1
2
3
4
5
Product knowledge of support representative(s)
1
2
3
4
5
Thoroughness of response by support representative(s) to your question or problem
1
2
3
4
5
Follow through by support representative(s) on unresolved issues
1
2
3
4
5
Overall satisfaction
1
2
3
4
5
Other Comments: